Privacy Policy 

1. Who We Are

WorkJuggle is an Irish learning company which provides professional development programmes, open enrolment courses, and research-led learning solutions for individuals and organisations.

For the purposes of data protection law, WorkJuggle is the data controller of your personal data.

If you have any questions, you can contact us at:
Mia@workjuggle.com

2. What Personal Data We Collect

We collect personal data in the following ways:

• a) When you register for a course or programme
  • • Name
    • Email address
    • Job title and company (if applicable)
    • Contact details
    • Payment information (processed securely via third-party providers)
• b) During course participation
  • • Attendance records
    • Participation in sessions (e.g. workshops, discussions)
    • Feedback and evaluations
    • Learning progress (where applicable)
• c) When you interact with our website
  • • IP address
    • Browser type and device information
    • Website usage data (via cookies and analytics tools)
• d) When you sign up to receive communications
  • • Name
    • Email address
    • Marketing preferences

3. How We Use Your Data

We use your personal data to:

• Deliver and manage our courses and programmes
• Communicate with you about your participation
• Provide learning materials and support
• Process payments and manage bookings
• Improve our programmes and learning experience
• Send relevant updates and marketing communications (where you have consented)
• Comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your data under the following legal bases:

• Contract: to deliver the course or service you have booked
• Consent: for marketing communications and optional engagement
• Legitimate Interests: to improve our services, manage our operations, and ensure quality delivery
• Legal Obligation: where required to comply with applicable laws

5. Sharing Your Data

We do not sell your personal data.

We may share your data with trusted third-party providers who support our operations, including:

• Payment processors
• Email and marketing platforms
• Virtual delivery platforms (e.g. video conferencing tools)
• IT and hosting providers
• Analytics providers

All third parties are required to process your data securely and in accordance with GDPR.

6. International Data Transfers

All personal data collected by WorkJuggle is processed within the European Economic Area (EEA).

We ensure that any service providers we use also store and process data within the EEA or in compliance with EU data protection standards.

7. Data Retention

We retain personal data only for as long as necessary for the purposes outlined above.

Typical retention periods include:

• Course participant data: up to 24 months after course completion
• Marketing data: until you withdraw consent
• Financial records: as required by Irish law

We regularly review and securely delete data that is no longer required.

8. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time (for marketing)
• Lodge a complaint with the Data Protection Commission

To exercise your rights, contact us at:
Mia@Workuggle.com

9. Cookies & Website Analytics

We use cookies and similar technologies to:

• Understand how our website is used
• Improve user experience
• Support our marketing efforts

You can control cookie preferences through your browser settings.

10. Data Security

We take appropriate technical and organisational measures to protect your personal data, including:

• Secure systems and platforms
• Access controls
• Trusted service providers
• Regular review of our data protection practices

11. Updates to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on our website.

Last updated : 7^th of April 2026

APPENDIX 1

Additional Definitions and Definition information

Data is recorded information whether stored electronically, on a computer, or in certain paper- based filing systems.

Data protection principles mean the legal conditions for processing personal data.

Data subjects for the purpose of this policy, include all living individuals about whom WorkJuggle holds personal data. A data subject need not be an EU national or resident. All data subjects have legal rights in relation to their personal information.

Personal data means data relating to a living individual who can be identified from that data (or from that data and other information in possession of WorkJuggle). Personal data can be factual (such as a name, address or date of birth) or it can be an opinion (such as a performance appraisal). It can even include a simple e-mail address. It is important that the information has the data subject as its focus and affects the individuals privacy in some way.

Mere mention of someones name in a document does not constitute personal data, but personal details combined such as for example someones contact details and name, wages/salary would still fall within the scope of the Data Protection Acts 1988 to 2018.

According to the Data Protection Commissioner’s website, Personal data means data that relate to a living individual who can be identified:

(a) from those data, or

(b) from those data and other information that is in the possession of, or is likely to come into the possession of, the data controller, and includes any expression of opinion about the individual and any indication of the intentions of the data controller or any other person in respect of the individual.

It is important to note that, where the ability to identify an individual depends partly on the data held and partly on other information (not necessarily data), the data held will still be “personal data”.

Data controllers are the people or organisations who determine the purposes for which, and the manner in which, any personal data is processed. They have a responsibility to establish practices and policies in line with the Act.

WorkJuggle is the data controller of all personal data used in its business.

Data users include employees whose work involves using personal data. Data users have a duty to protect the information they process by following WorkJuggles data protection and security policies at all times.

Data processors include any person who processes personal data on behalf of a data controller. Employees of data controllers are excluded from this definition but it could include suppliers which process personal data on WorkJuggles behalf.

Processing is any activity that involves use of the data. It includes obtaining, recording or holding the data, or carrying out any operation or set of operations on the data including organising, amending, retrieving, using, disclosing, erasing or destroying it. Processing also includes transferring personal data to third parties.

Special Categories of personal data includes information about a persons racial or ethnic origin, political opinions, religious or similar beliefs, trade union membership, physical or mental health or condition or sexual life, or about the commission of, or proceedings for, any offence committed or alleged to have been committed by that person, the disposal of such proceedings or the sentence of any court in such proceedings. Special Categories of personal data can only be processed under strict conditions.